23/02/95
* Welcome to another Customer Hotline column. In case you have missed
previous columns, the aim is to inform you of the latest happenings in the 
Customer Services Department at Acorn. This includes application notes you 
can obtain from us, and reminders on how to obtain technical support.

* Application note time! If you have ever had problems with ViewStore, or
wanted to write your own utilities to go with your ViewStore databases,
here are the documents for you. The first is "ViewStore Hints and Tips".
It covers a wide range of common queries from using ViewStore with DFS
0.90 to using the Convert and Import tools. The second document is called
"How to write a ViewStore utility" and was written by Mark Colton, the
author of View, ViewSheet and ViewStore. Not for the squeamish, this 31
page document goes into the format of a utility and describes each ROM
routine in turn. These routines cover using the data files, accessing
fields and records, manipulating the indexes and controlling the printer,
amongst other things. Both these applications may be requested free of
charge from Customer Support.

* There has been a good response from you to application notes mentioned
in the column, but is there any particular subject you would like to see
covered? If there is, let us know.

* Just a reminder about writing to Customer Support. To ensure the mail
reaches us quicker, the proper address is "Customer Support, Acorn Computers 
Ltd, Acorn House, Vision Park, Histon, Cambridge, CB4 4AE".